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What is your refund policy?At Zaphar Hair, we offer a 14-day return policy, from the date your order arrives at the requested delivery address. Please note the item must be unused and in the same condition as received. If you wish to return a product, please contact our customer service team at Contact@zapharhair.info within 7 days of receiving your order. Please provide your order number and details of the item you wish to return.
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Do you offer international shipping?Yes, we offer international shipping to a variety of locations. Please check our shipping policy or contact our customer service team for more information on shipping options and costs to your country.
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What is your shipping policy?Processing Time: Orders are processed within 7-14 business days. Please allow this time for your order to be prepared before it is dispatched. Delivery Options: Express Delivery: 1-3 working days Standard Delivery: 3-5 working days International Delivery: Standard International Delivery: 7-14 working days Please note that shipping times are estimates and actual delivery times may vary due to factors beyond our control, such as customs processing or carrier delays. International orders may incur customs fees, duties, and taxes upon delivery. These charges are determined by the customs office of the destination country and are the responsibility of the recipient.
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What payment methods do you accept?We accept a range of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
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